AuthorSupport.com reserves the right to reject any project for any reason. We scrutinize projects on the basis of our subjective standards… in essence, if we are not comfortable with the spirit and nature of the project we will refund your money (if no work has been completed) and notify you of our decision via email.

CASE STUDY ONE:

John Doe tells us that his book, “Desert Dawn” is about finding love and acceptance in a small town full of intrigue. We accept the project and bill Mr. Doe for half of the estimated cost. A week later one of our typesetters flags that this is an “adult” book about erotic encounters! Unfortunately, we were a third of the way through before discovering Mr. Doe’s omission. We will refund a portion of the monies and stop production immediately.

CASE STUDY TWO:

Amy Johnson tells us that her book, “Overcoming the Odds” is a collection of helpful suggestions for getting past difficult situations. We accept the project and bill Ms. Johnson for half of the estimated cost. A week and a half later one of our typesetters flags that this book is really ten ways to make contact with your spirit guide. We were half of the way through before discovering Ms. Johnson’s omission. Because we were half way done and had billed for half upfront we will not refund any of the monies and stop production immediately.